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Home - Metrica Documentation: Power BI Connectors - Contact Support

Getting Started

  • Installation Guide
  • Explore Power BI Connector for Salesforce

Admin Guide

  • Application Permissions Setup
  • Access Token Management

User Guide

  • How to Set Up Incremental Refresh in Power BI
  • How to Import Salesforce Data into Microsoft Power BI
  • How to Create Data Source
  • How to Share Data Source
  • How to View Entity Relationship Diagram
  • How to Optimize Data Export Time
  • How to View Data Sources History
  • How to View Export History

FAQ & Troubleshooting

  • What data can I export from Salesforce?
  • Why is my data export slow or taking a long time to refresh?
  • What does “Data Source” mean? How many data sources can I create?
  • Why can’t I see some fields or custom objects in my data export?

Support

  • Contact Support
  • Pricing and Licensing
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  • Metrica Documentation: Power BI Connectors
  • Power BI Connector for Salesforce Documentation
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Contact Support

< 1 min read

If you need help with Power BI Connector for Salesforce, use one of the options below to reach the right team.

  • Technical support — Contact technical support
    Get help with setup, configuration, troubleshooting, or general product questions.
  • Report a bug — Report a bug
    Let us know if something is not working as expected.
  • Request a feature — Submit a feature request
    Share your ideas for improving the app.
  • Billing, licensing, and account help — Contact support
    Ask about subscriptions, pricing, licensing, or account-related questions.
  • Email — support@metricasoftware.com
    You can also contact us directly by email.
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We recommend using the contact forms below so your request can be routed to the right team faster.
Updated on April 1, 2026

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Explore Products
Products
  • Power BI Connector for Salesforce
  • Power BI Connector for SAP
Resources
  • Blog
  • Trust Center
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Metrica Software builds enterprise data connectors that provide analytics platforms with direct access to complex business systems such as SAP and Salesforce.

The focus is on predictable behavior, controlled access, and long-term operation in production environments.

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